The seminar was excellent and its content very well organized. Examples were presented that we face in our daily lives and we were given multiple alternative ways of handling. The trainer was an enthusiastic communicator and a connoisseur of the subject.
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The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.
A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.
We learned how to transform our written communication with clients or associates into impeccable! Our trainer continually gave us examples for better understanding of the seminar. Excellent!
This seminar is a necessary tool to identify the mistakes or find the right way to enhance our company profile. It is tactile. We left with a lot of new data regarding the promotion of our company. Mr. Mouzouris has transmissibility, “it says” simply and comprehensively. It is excellent and immediate. Excellent use of both Greek and foreign vocabulary and terminology. He gave many examples and made it perfectly clear. The time has passed very pleasantly and constructively.
Very real seminar!! The time was as long as it took to keep our interest high. The trainer was excellent and very transmittable!!!
Interesting seminar! I think that the notes we were given and the knowledge I gained from my trainer will be very useful and I will apply immediately! We learnt how to express ourselves in a better way in the written word.
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
It was very helpful because it put us into the process of thinking and reducing the reasons that stress us. It was very impressive and it had a positive message to transfer! I realized my priorities and thus reduced stress which means feeling and living better.
Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.
Very good seminar with detailed explanations that solved all my questions about warehouse management. The trainer was very good, he answered all our questions.
Interesting seminar, where we were given very good tips that will improve my communication with the customer! Ms. Christofi was very communicative and gave us many examples.
Very good seminar where I learned new keywords for diplomacy which I will apply immediately. The trainer was very good!
Satisfactory seminar that met my expectations.
Very good seminar with a clear purpose! The trainer was very transmittable.
The seminar completely covered my expectations and my personal needs for knowledge and skills enhancement. The trainer fully held the subject. Outstanding, transmittable and passionate. Highly recommended.
Clear and complete seminar. There were presented right ways of dealing with conflict situations with customers.
An interesting seminar with practical practices. Excellent the trainer!
Interesting, very positive. Teaching, helped us to learn more about better customer service in a pleasant environment. Excellent trainer.
With one word…Vivid! Congratulations!
Entertaining seminar! I gained all the knowledge and skills I expected.
The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.
Very helpful, a specialized seminar that encourages everyone individually to develop in their professional and personal place. We shared ideas that will help us develop our thinking, expression, confidence and extroversion to improve our communication skills. Ms. Christofi was very transmittable, pleasant and well-informed on the subject of the seminar.
The advantages were too many, but I think the main thing is the registration at a later stage to the Organization in UK, that is in itself a goal for me.
Very good and constructive seminar!
The Programme was excellent, understandable and with many examples. It will help me to be properly organized in my work. The trainer was very friendly, happy and presented us with many examples which helped us to better understand the material.
Very interesting seminar which kept our interested and we did not get bored. It was very interactive with a lot of discussion between the trainer and the participants about the different issues that everyone was facing. Also, the presentation was done through tablets, which I think was very positive and enjoyable in the presentation. The trainer was Excellent! It piqued my interest with colourful slides through the presentation and videos. She had a strong and clear voice and was not at all tiri… Read more
Extremely helpful for any person in charge regardless the kind of business /organization. The trainer used living examples from everyday life and it was easier to understand the theory. Mr. Mozouris was very good. Contagious, enthusiastic and kept the participants’ interest at a high level.
Interesting seminar! We gained new knowledge and skills regarding the clients anger management.
This is a comprehensive seminar on the subject. In this das, where “impersonal” / written communications are becoming more common, the need for effective and accessible communication that conveys positive emotions to recipients is absolutely essential. The trainer was impeccable, approachable and experienced.
Educational! I learned how to handle the debtor cases, especially when there is a difficulty to collecting and how to handle them correct and effectively.
Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!
Very interesting seminar! Clear seminar, very skilled trainer with excellent knowledge of the subject.
Very helpful and interesting seminar with very good material. The trainer was very communicative, familiar with the subject and helpful.
Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.
Very nice seminar. The group was fun and talkative, and it was a very enjoyable session. The trainer knew how to handle each one of us while passing her message. There was discussion, debate and progress. Vasiliki was Excellent! Very pleasant person. Her knowledge in confidence was very interesting.
Very useful and efficient seminar. The trainer is excellent. The 3 hours passed without getting tired at all. Everything she told us was very helpful.
The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!
An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.
Very constructive and informative seminar! It will help me a lot.
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
Very constructive and pleasant seminar. The trainer was Excellent.
This seminar is the best opportunity for us to accomplish our tasks, i.e. collections of the debtors and others. We have learned many simple ways in which the collection of outstanding amounts can be made easier if applied. The trainer is fully qualified on the subject and very contagious. Also, the duration of the seminar was pleasant.
Through the application of seminar material, I believe that you can apply it to your personal life as well.
Cultural transformation needs a vision, planning and specific actions. Yiannakis has embraised our vision and guides us through this transformation with internal group sessions, mentoring and one on one staff coaching. His experience, knowledge and communication skills are very effective towards our long cultural change. He is highly recommended.
The seminar was interactive, with real life examples, comprehensible language and participation by all attendeed. Answered personal questions / questions from participants. The trainer was communicating and kept the interest alive during the whole seminar.
Informative and very comprehensive seminar! The trainer was expert on the subject and very transmittable.
Very informative and precise on the subject, where it covers a very large part of the human resources management. I highly recommend this. The theory turns into reality through real examples. Mr. Mouzouris, who is very experienced in the field and especially in the business, is very contagious, aiming at opinion and character. Very alive and keeps the audience in mind, lively and troublesome towards him. It generally has a character that makes you remember him, and this is rare and good to the t… Read more
A very methodical and useful seminar through which we are given the opportunity to improve our skills. The trainer was very good.
The programme contained a very satisfactory material and expanded a wide range around the area of Human Resources. The trainers have the necessary knowledge on the subject and a properly organized material.
The Programme was very informative and useful, it gave me knowledge and more tools to improve my office skills. The trainer was excellent.
Consultative and informative seminar. We have renewed our knowledge and through what we have learned there will be better results and organization in our work. The trainer was very good.
A very interesting seminar where we learned a lot of useful information that will help us in our career. The trainer was excellent.
Excellent Seminar! Everything was explained very clearly and effectively, with many examples that helped to clarifying the whole procedure. It was very productive, very well organized and to the point!
Very helpful seminar from which we enriched our knowledge for the perfect written communication. The trainer was very good.
Excellent Seminar! The trainer gave us a clear, concise description of what search engines are like, how they rank based on SEO and pitfalls to avoid. I also learn how to use effectively Google Ad words and practical techniques of SEO.
The way of teaching facilitated people who do not have academic knowledge on Human Resource Management. Interesting topics with easy practice.
Meaningful, interesting and responsive to those I wanted to know
Highly informative and interactive programme. The trainers were very good, had experience in the field and presented with wisdom and passion.
I would recommend the Programme to colleagues in order to learn to manage and communicate better with their staff. The Programme was constructive and gave me the opportunity to socialize with other experts of human resources and to share and discuss opinions. I would describe the trainer experienced, transmittable and expertise of his work
Very interesting seminar from which we learned several ways to manage conflict and anger. The trainer was quite good and there was dialogue and communication throughout the seminar.
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
Within a day we learned a lot, specifically about the way people think and deal. Vasiliki was Excellent! She kept my interest throughout the seminar.
Constructive and quality seminar that was presented to us with targeted sales persuasion techniques. There was an enrichment for the right structure of approach to sales. The trainer was knowledgeable about the subject with strong transmit ability.
Effective seminar where we received many practical methods for efficient customer management. The trainer was transmittable, there was identification with the participants, and she handled the discussions perfectly.
Very interesting seminar, our knowledge was enriched about the correct service to customer/ colleagues / directors. It helped us improved as secretaries.
Very helpful, interesting and productive seminar!
The seminar was excellent! Very well organized, transmittable and collective!
Informative and constructive seminar!
Very remarkable programme! It offers useful knowledge on human resource management issues. Also through group activities and realistic examples / exercises made during the seminar, we were given guidelines on how to deal with such incidents. The targeted structure and the excellent knowledge of trainers were the main benefits. Thank you!
A very educational seminar for my personal life and the workplace. I got the efforts on how to deal with different situations. Mrs. Christofi was perfect.
Excellent seminar and very useful in relation to sales. The trainers are excellent!
The seminar was very good with examples, exercises and discussions. It was very helpful and will certainly help me a lot in the future in keeping the minutes for my company.
Rich seminar where we received important advises on conflict management. There was an active participation of all participants. We were also given case studies in teamwork. Mrs. Vasiliki was very good, full of energy and aware of the subject she was presenting.
Direct, constructive and well-structured seminar ! The trainer adapted the course to the needs of participants.
A seminar that gives a basis for the real issues that arise in sales. The communication between the trainer and the participants was very good. Questions and issues were resolved that were not previously taken into account and will help sales immediately. I was also given phrases and keywords. The trainer was very sociable and pleasant.
Flawless seminar, we learned about self-control and self-manage. The trainer was knowledgeable in the subject. She has a very special way on delivering the material even through our video conference meeting.
Well prepared seminar and it covered all stages of a Business Plan. It was interactive and flexible. The trainer was excellent, in presenting and coaching.
The seminar has been a truly transformative in many levels. Inspiring towards and engaging to the level of not wanting to miss a moment. Excellent! We learned about inner information, development towards becoming better and inspiring into wanting the right things. Mr. Mouzouris was Excellent! Very engaging and effective!
I really appreciated those 3 days of the seminar, I will focus based on the cookie example. The communication between us was very nice, we helped each other to be positive. Vasiliki is a great trainer, I give her 10/10! We clearly improved our way of communication thanks to her amazing advises.
Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.
It was very informative and enlightening!! The trainer was very clear and understandable.
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
Very practical and interesting seminar! Excellent trainer!
The seminar was rich in content and really good! We learned that whatever you do, you have to do it with passion because that makes the difference and you will definitely succeed that way! Vasiliki locates our hidden passion and help us to succeed the goals that seem impossible!! I am excited!
The transmissibility of the trainer it can’t be described!!
Very good seminar and very helpful not only for business but also in personal sector. The trainer Mrs Christofi was very good, transmittable and helpful.
A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.
Very important and efficient to in order for us to conceive and achieve our goals. It was something important that it has been done long time ago. Correct and changed thinking about the business. Change of attitude and clearer aim we must have. The trainer was excellent, very reasonable and successful in his advice!
Productive and effective! It gave us new knowledge!
The seminar was very helpful especially for me because it helped me make some decisions and start believing again in my personal and professional capabilities.
The trainer was very well organized and transmittable. The material given is practical and very important!
The trainer is approaching with a method that makes the course even more interesting.
I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!
Very good and educational programme from which we received a lot of interesting information. Ms. Vasiliki was very good and transmittable.
The trainer was very pleasant, comprehensible and positive! She made the seminar very interesting and used many practical examples.
A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.
Interesting seminar! We gained a lot of new knowledge!
The main advantage was the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching.
It was a very nice seminar, which offered us ways to deal with difficult clients through effective examples, ideas and suggestions. The trainer was Perfect!! Full of energy!!
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